Tripstrolly Blog

What Is The Copa Cancellation Policy?

Copa Airlines is Panama's flag carrier. Let?s say you booked a flight with Copa Airlines and now have to cancel the ticket for some reason. The main concern of passengers in such a situation is the price they have paid for the ticket. The airline's cancelation policy clearly states whether the passengers will pay the charges. So, go through the cancelation and refund policy before applying to cancel your ticket. 

Copa Cancellation And Refund Policy

Before you apply to cancel your booking, carefully go through the Copa Airlines Cancellation and refund policy. The points mentioned below discuss the policies of the airline: 

  • The passenger holding an unused ticket is eligible to seek a refund. The tickets that are fully or partially used are not eligible for a refund.  
  • If the flight has been canceled from the airline?s end due to overbooking or a technical fault. The passenger has the right to ask for a refund or reschedule their flight to another date. 
  • If the flight is delayed by more than three hours, the passengers can ask for a complete refund from the airline for flight cancellation. 
  • The initial payment source will receive the reimbursement.
  • Passengers can dial Copa Airlines 24 hour cancellation number and cancel their tickets within 24 hours of booking. No charges will be applied to the ticket if the date of departure is scheduled seven days after the date of booking. 
  • The refund will be reflected in your account within seven business days if you paid through a credit or debit card. 
  • Those of you who paid through any mode other than a card may have to wait for 20 to 25 business days to receive the refund. 
  • The passengers who have booked their tickets through a third party will have to contact their agent for any query related to flight cancelation or refund. Such passengers will no longer be held accountable by the airline. 
  • The passenger who had to cancel the ticket for a medical reason can get a complete refund by presenting their medical reports to the airline. 

Copa Airlines Cancelation Fees

Every passenger who cancels their ticket will have to pay an airline charge. The airline will deduct these charges from the ticket price and repay the remaining amount to the passengers. The Copa Airlines cancellation fees is $85 per person for canceling their ticket. However, there are certain circumstances that affect the cancellation charges, such as ticket type, distance, etc. Therefore, it may not remain the same for every passenger. 

Copa Airlines Cancelation Procedure

  1. Online Cancelation: The passengers can directly cancel the ticket themselves. Just get to the official website of Copa Airlines and follow the procedure described below: 

  • Locate the ?Manage my Booking? option. 
  • Enter the last name of the passenger and PNR number and tap on continue to retrieve booking. 
  • Now, access the menu tab and choose the flight cancelation option. 
  • Get an online cancelation form. 
  • Fill out the form with your name, number, flight number, etc. 
  • Explain your reason for canceling the flight in the comment box. 
  • Attach the required documents. 
  • Submit the form. 

The airline will cancel your ticket and send you a confirmation email. 

Phone Cancelation: The passenger prefers to speak with a person who can cancel their flight ticket through the Copa Airlines customer service number. Dial the number available on their official website for your region and connect with an airline agent. Share the ticket details with the agent and ask them to cancel your booking. You can continue on the call and apply for a refund with the agent?s help. 

Conclusion

Understanding the policies, charges, and procedures makes flight cancelation easy for passengers. The information provided above contains all the important information regarding flight cancelation at Copa Airlines. For more updated information, you always prefer to talk to an airline agent to understand the latest charges and policies. Their agent will help in the best possible way.