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What Is Crystal Cruises Cancellation Policy?

Crystal Cruise Packages are subject to cancellation if the full deposit is not received by Crystal within the time specified at the time of booking. The cancellation policy of Crystal Cruises depends on various factors such as how far in advance you canceled the journey, destination, cabin type, and the length of your cruise. All these affect the cancellation rules and the charges you will be required to pay. Crystal Cruises is providing some astonishing services. It was once renowned for its luxurious voyages, but unfortunately ceased operations in 2022 and started its operations again in 2023. Before you start the journey with the cruise line, understanding their cancellation policy is crucial for any traveler planning a trip with them. This read aims to provide information about the cancellation policies. Being well-informed about the policy will help you cancel the journey without any problems. 

About Crystal Cruises Cancellation Policy:

The cancellation policy of Crystal Cruise is tiered which simply means the penalty you incurred depended on how close to the departure date you canceled the journey. Generally, the earlier you cancel the cruise the lower the penalty. However, canceling closer to the sailing date results in significantly higher fees. Some of the essential points of the Crystal Cruises Cancellation Policy have been discussed below: 

  • The most significant factor is the number of days prior to the departure date you decided to cancel the journey.
  • When it comes to the longer cruises they typically have stricter cancellation rules with higher penalties due to the greater investment involved.
  • Different fare types such as non-refundable fares or promotional fares often had their own specific cancellation rules, sometimes with no refunds allowed from the time of booking.
  • As per the Crystal Cruises Cancellation Policy, the cruise line has a specific cancellation window with different charges you will be required to pay. 
  • The category of cabin you have chosen will influence the cancellation fee you have to pay. 
  • You will find promotional fares or special offers often that come with stricter terms and conditions, including the non-refundable deposits or higher cancellation fees.

How Much Is A Cruise Cancellation Fee?

It is important to understand the structure of Crystal Cruises Cancellation Fee before starting with the journey so you are informed in advance and be able to cancel the journey without any inconvenience and as early as possible to avoid paying the higher charges: 

  • 121 days or more prior to departure date: You will be required to pay a $125 pp administration fee. 
  • 120-91 days prior to departure: A 25 percentage of the cruise fare will be forfeited as cancellation charges.
  • 90-76 days prior to departure: A 50 percentage of the cruise fare will have to be paid.
  • 75-51 days prior to departure: The charges will be higher with 75% of the ticket fare will be forfeited. 
  • For cancellations on less than 50 days before the cruise the fee will be 100% and it will be non-refundable. 

Other Important Considerations:

There are some other important points related to any change and cancellation with Crystal Cruise which will be discussed further in detail. Go through them and enlighten yourself: 

  • Changing the name on a booking might have been treated as a cancellation and subject to fees.
  • According to the Crystal Cruises Refund Policy, if you require to lose the least amount of your booking you must cancel the journey as soon as possible. 
  • Modifying your booking, such as changing the cruise date or cabin category, might also have incurred fees which must be paid within the given time period by the airline. 
  • Purchasing travel insurance was highly recommended for a comfortable journey whether it is about cancellation or change. A good travel insurance policy could have covered cancellation fees in certain circumstances, such as illness, family emergencies, or other covered reasons.
  • Events beyond Crystal Cruises' control, such as natural disasters or pandemics, could have affected their cancellation policies. 
  • In such situations, they might have offered alternative arrangements or future cruise credits or you will be refunded the full amount of your journey. 

Online Process To Cancel Cruise: 

You can always cancel your cruise after the booking through the online process which can be accessed anytime anywhere. The steps you must follow to cancel the journey has been discussed below: 

  • Visit the official website of Crystal Cruise.
  • Open your account by adding the login credentials. 
  • Then you need to find your cruise by entering the details of the journey. 
  • Select the Cancellation option from the page and a form will be opened. 
  • Then attach the related documents and follow the instructions appearing on the screen. 
  • Complete the process by paying the cancellation fee and confirmation email will be sent to you. 

To cancel the journey quickly the best would be through the phone call. You just have to dial 1.800.446.6620, the customer service phone number to connect with the representatives. Talk to them and provide them with all the details of the journey and other related things with documents that are required for cancellation. 

Conclusion: 

The information that is extremely important in accordance with the Crystal Cruises Cancellation Policy has been discussed. Make sure you go through each and every point to enlighten yourself accurately and do not have to face any troubles. For more doubts or issues, navigate the official website of Crystal Cruise.