Tripstrolly Blog

Can I Cancel A Costa Cruise? 

Yes, you can cancel the Costa cruise. Costa Cruise cancellations and requests for refunds must be communicated to the carrier by calling 1-800 GO COSTA (1-800-462-6782) during business hours and before the cruise departure date.

You can cancel your Booking with Costa Cruise; however, please be aware that cancellation fees will be applied based on the timing of your cancellation relative to your scheduled departure date. 

The proper guidance on Costa Cruises Cancellation Policy is mentioned in the read below. Follow these 

  • If you cancel 90 days or more before your departure, you will incur a cancellation fee of 15 percent.
  • For cancellations made between 89 and 57 days prior to departure, the fee increases to 25 percent of the fare.
  • If you decide to cancel your Booking 56 to 30 days before your cruise, you will be charged 50 percent.
  • Cancellations that occur between 29 and 15 days from your departure date will result in a cancellation fee of 75 percent of the fare.
  • Lastly, if you cancel your Booking 14 days or less before your departure, you will be subject to a 100 percent cancellation fee, meaning you will lose the entire fare amount.
  • Make sure to consider these timelines when making your cancellation decision to avoid unexpected charges.

Are Costa Cruises Refundable? 

Yes, Costa Cruises has a flexible refund policy for cancellations, although specific penalties might be imposed based on the timing of your cancellation. The specifics of the refund process vary depending on how far in advance you decide to cancel your trip. A detailed breakdown of Costa Cruises Refund Policy is available below.

  • More than 60 days before sailing: If you cancel your cruise more than 60 days prior to your departure, you will typically be eligible for a full refund. However, this refund will exclude any applicable taxes and service fees that were charged at the time of Booking.
  • 59 to 31 days before sailing: Cancelling your cruise between 59 and 31 days before the scheduled sailing date generally entitles you to a refund of 50% of your total fare.
  • 30 to 15 days before sailing: If you find it necessary to cancel your reservation within 30 to 15 days prior to sailing, you may receive a refund that is limited to 25% of your fare, although taxes and other charges will still be deducted from this amount.
  • Less than 14 days before sailing: Unfortunately, if you cancel less than 14 days before your cruise departs, you likely will not be eligible for a cash refund. However, you might have the option to receive future cruise credits, which can be applied toward a future booking.

Considering these timelines when planning your trip is essential to avoid unexpected charges and maximize your potential for a refund.

How To Cancel A Costa Cruise Booking?

Costa Cruise Online Cancellation

The online cancellation of Costa Reservations is known for presenting the easiest option to travelers. Other cancellation methods are less straightforward so this technique provides an easier way to modify your travel arrangements. Through Manage Booking on your cruise you can modify your reservation and cancellation arrangements whenever you wish. The following steps will help you start your reservation cancellation.

  • Visit the official Costa Cruises website.  
  • In the top right corner of the page, click on My Bookings.  
  • From the available options, select Manage Booking to be directed to a new page.  
  • To access your trip, input your booking reference along with your first name, last name, and birthdate.  
  • Next, instead of selecting Cruise Change, choose Cancel the Cruise from the menu that appears.  
  • When the form opens up, complete it accurately and attach the necessary documentation.  
  • Pay the cancellation fees and follow the instructions in the application.  
  • You will receive a confirmation email once you have finished the process and met the requirements.

Cancel Costa Cruise Booking Via Phone Call

The customer assistance center remains the best point of contact for smooth and efficient cruise cancellation. The Costa Cruises cancellation process will become much faster by contacting customer service assistance. 

The dedicated help center telephone number to dial is 1-800 GO COSTA (1-800-462-6782). When your call goes through you must pay attention to the Interactive IVR menu instructions it provides. Customers must choose the particular number for cruise cancellation which corresponds to a unique key on their phone through the automated system options. 

As you navigate through the menu, be prepared to provide details regarding your journey. This information will be necessary for the customer support agents to access your account and assist you effectively. When you finally connect with an agent, they will walk you through the Costa Cruises cancellation fee and the policies, ensuring you clearly understand the process and any potential costs involved.