Celestyal Cruises Cancellation Policy: Refunds, Fees & Guidelines

What Is The Cancellation Policy For Celestyal Cruises?

Looking to withdraw your booking with Celestyal Cruise Line? Canceling a cruise often charges a heavy fee, and each passenger is liable to pay the charges in order to get their ticket canceled. However, according to Celestyal Cruise Cancellation Policythe charges vary based on when a passenger submits the cancelation request to the cruise line. It?s essential to review the cancelation policy before one submits the cancelation request with the airline. 

How Much Does Celestyal Cruise Line Charge For Cancelation? 

Passengers traveling with Celestyal Cruise Line have the right to cancel the booking any time before departure. Upon cancelation, the cruise will apply the charges and refund the remaining amount to the passenger?s account. According to the Celestyal Cruises Cancellation Policy, fees may vary based on when the cancellation occurs. Here?s a breakdown of the charges: 

  • The passengers who make the cancelation request with the cruise line up to 90 days before the departure will not incur any charges. The cruise line will even repay the 
  • Passengers who cancel their tickets up to 89 to 60  days prior to departure won't incur cancellation fees. However, the cruise line will retain the deposit paid at the time of booking. 
  • When a cancelation request has been made by the passenger between 59 and 30 days before the sailing, the cruise will deduct 50% from the ticket price as Celestyal Cruises Cancellation Fee and refund the remaining amount to the passenger?s account. 
  • The Celestyal Cruise Line has no obligation to provide a refund to passengers who have canceled their ticket up to 30 or fewer days prior to the date of departure. 

How Do I Cancel Celestyal Cruise Line? 

Any passenger looking to discontinue their travel with the cruise must submit a cancelation request. The cancelation request must be submitted by the passengers at least 30 days before departure in order to be eligible for a refund. As per the Celestyal Cruises Cancellation Policyany cancelation request submitted after this period will not remain eligible for a refund. To cancel your booking with Celestyal Cruise, follow the steps below: 

  • The cancelation request must be submitted by the passenger in writing via email. Draft an email at cruising@celestyalcruises.com
  • Include the following information in your email: 
  1. Booking Confirmation or Reference Number
  2. Passenger Name
  3. Contact Details
  4. Receipt of the payment. 
  5. Booking receipt 
  • Write a formal email to the cruise line to cancel your booking while attaching all the documents you received from the cruise, such as payment receipts. 
  • Send the email and wait for their response.

The cruise line will cancel your booking as soon as possible and send you a confirmation email. 

Celestyal Cruise Refund Policy

The company has the right to cancel the travel if they do meet the minimum number of passengers required to start the trip. However, as per the Celestyal Cruises Refund Policythe passengers will receive a full refund upon cancelation. Additionally, the cruise will also have to notify the passengers earlier. To get a better idea of the timeline, read below: 

  • For cruises lasting more than six days, the cruise line is required to inform passengers at least 20 days in advance departure. 
  • The cruise line must inform the passengers up to 7 days before departure if the travel lasts between 2 to 6 days. 
  • If the travel lasts less than two days, the passengers must get the notification of trip cancelation up to 48 hours before the time of sailing. 

More points to consider: 

  • The cancelation must be requested by the passenger up to 3 days before departure to apply for a refund. 
  • If the cruise line is delayed by three days, the Celestyal Cruises Refund Policy allows the passengers to cancel their booking and apply for a full refund. 
  • No refund will be initiated for passengers who miss boarding their cruise. 

What Is The Benefit Of Celestyal Future Cruise Credit? 

The benefit of Celestyal Future Cruise credit is that it provides travelers with a flexible option for planning their next cruise adventure. This credit can be applied towards future sailings, allowing guests to secure their next vacation without the pressure of immediate booking. It also offers peace of mind, as guests can choose their desired itinerary at a later date, accommodating changes in schedules or preferences. Additionally, using credit can enhance the overall value of the cruise experience, as it often comes with promotional offers and incentives, making it more convenient and economical for future travels.

Can I Cancel And Get A Full Refund? 

Yes, the passengers who have a booking with Celestyal Cruises have the right to cancel their booking before the commencement of the travel for any unavoidable and extraordinary circumstances occurring at the place of destination. Under these circumstances, the cruise line will initiate a full refund to the passenger?s account. 

Conclusion 

Celestyal Cruises offers a flexible cancellation policy that varies depending on how far in advance passengers cancel their bookings. With potential refunds available up to 90 days before departure, travelers can navigate changes effectively. It?s crucial to follow the proper cancellation procedures and be aware of the specific timelines for refunds. Ultimately, understanding these policies can help ensure a smoother experience when adjusting travel plans with Celestyal Cruises.