Does Avianca Allow Cancellation Within 24 Hours?

Yes, Avianca Airlines allows passengers to cancel their bookings within 24 hours without incurring a cancellation fee. This policy applies to both refundable and non-refundable tickets. However, to take advantage of this benefit, cancellations must be made at least seven days prior to the flight's departure. In case a passenger cancels their booking after 24 hours of the booking, the passenger must pay the cancelation charges. 

How To Cancel Avianca Flight? 

You can submit cancellation requests through different methods based on your preference. Here are the available options. 

Online Avianca Airlines Flight Cancellation

Many passengers often opt to cancel their booking via the airline's official website. This method is the quickest since it doesn't involve speaking to a representative. To cancel your booking, please follow the steps below: 

• Go to the official website of Avianca Airlines (https://www.avianca.com)
• Locate the ?Manage My Booking? option. 
• Enter the last name of the passengers along with the booking reference code. 
• Tap on the ?Continue? and open the menu tab. 
• Click on the ?Cancel? button and proceed to follow the on-screen instructions. 
• Once you complete the process, the airline will send you the confirmation email. 

Cancel Avianca Flight Via Phone Call

Any passenger unable to understand the online procedure of canceling a flight ticket can choose the phone cancelation option. However, canceling a ticket over the phone call is subject to a service fee. To cancel your booking on the phone, go by the procedure described below: 

• Dial the Avianca customer service phone number 1 (866) 919-0081.
• Be prepared to provide your booking reference number (PNR) and last name to the customer service representative.
• Clearly state that you wish to cancel your flight.
• Verify the cancellation details with the representative, including any applicable fees or refund options.
• You will receive a confirmation of your cancellation via phone or email.

Cancel Avianca Flight At Airport Helpdesk

Passengers preferring the traditional method to cancel their flight tickets can simply visit the airport to receive assistance from the airline?s agents. To cancel your booking, please follow these steps: 

• Go to the Avianca ticket counter at the airport.
• Show your flight ticket or booking confirmation to the airport representative.
• Inform the representative that you wish to cancel your flight.
• Follow the instructions provided by the airport representative to complete the cancellation.

What Is Avianca Airlines Cancellation Policy? 

Before canceling the flight ticket, the passenger must review the policies to understand the charges and their applicability under different circumstances. Avianca cancellation policy is designed to provide flexibility and peace of mind to passengers with plan changes. To understand the policies, read the points below: 

• The passengers canceling their flight in the first 24 hours of the booking will not be liable to pay any cancelation charges. 
• You are exempted from the 24-hour rule if you have a refundable ticket, and you can cancel the reservation any time after the booking. 
• Canceling a non-refundable ticket incurs a cancellation charge when canceled after 24 hours of the booking. 
• The passengers can cancel their booking through the official website, mobile app, or an airline representative. 
• Passengers who have booked their flight tickets through a travel booking website must consult their travel agent to cancel their booking.  
• If the airline cancels the booking, they will repay the full price of the flight ticket. 
• When your flight is delayed by three or more hours from the scheduled departure time, you are eligible to cancel your booking and seek a refund. 
• If a passenger cannot proceed with their journey for medical reasons, they can cancel their booking by presenting medical reports to the airline and receive a full refund. 

Does Avianca Charge A Cancellation Fee? 

Yes, Passengers are required to pay cancellation fees to cancel their booking with the airline. However, several factors influence the Avianca Cancellation Fee, which is why the airline does not list these charges on its official website. Passengers can, however, reach out to an airline agent to inquire about the fees. The applicability of the charges depending the fare type: 

• Refunds are not applicable for basic, light, and classic fare types upon cancellation. However, the travel vouchers will be credited to the Avianca account, although cancellation charges will be incurred. 
• Passengers holding Flex and Business class tickets are eligible for a refund on cancelling, but the airline will impose the standard charges, and the balance amount will be refunded. 

Note: The passengers will have to pay a service fee above the cancellation charges if they choose to cancel their booking over the phone. 

What Is The Avianca Airlines Refund Policy? 

Passengers may need to cancel their booking due to unforeseen circumstances. In such cases, the primary concern for passengers is the charges associated with their unused tickets. Familiarize yourself with the Avianca Refund Policy to prevent unexpected costs when you cancel your booking. Review the Avianca Airlines refund policy before proceeding with your cancellation: 

• Cancellation charges do not apply on a refundable ticket. 
• Passengers are exempted from the cancellation charges for the first 24 hours of the booking. 
• The cancellation was requested due to a medical emergency, and you will not be charged the cancellation fee. 
• The passengers who booked their flight tickets through a travel booking website must consult their agent for any query related to a refund. 
• The refund will be initiated to the source of payment. 
• Depending on the mode of transaction, the refund will be transferred to the passenger?s account within 7 to 21 business days. 

Conclusion

Avianca Airlines is a go-to airline among passengers because it gives its passengers the flexibility of cancellation within 24 hours of purchase. However, if a passenger cancels a non-refundable ticket after 24 hours, they are liable to pay a cancellation fee. The information mentioned above includes major points regarding the flight cancellation. If you need more clarification, speak to the airline?s agent.