What Is The Cancellation Policy For American Cruise Lines? 

Travelers may cancel their reserved tickets for different reasons via phone at 800-894-8570 or by email to ACL. You can send an email to reservations@americancruiselines.com or mail a letter to American Cruise Lines, Inc., 741 Boston Post Road, Suite 200, Guilford, CT 06437. The American cruise line will deduct an administrative cancelation fee of $250 from the total fare and refund the remaining amount. 

About American Cruise Lines 24 Hour Cancellation Policy

Enjoy the flexibility with plan change under American Cruise Lines? 24-hour cancellation policy, where a passenger can get 100% of the ticket price back by canceling their reservation within 24 hours of the booking. ACL cruise does not impose the cancellation charges on passengers who request the cancellation within 24 hours after making the initial payment. The charges might apply after 24 hours. 

American Cruise Lines Cancellation Fee

Upon cancellation, the passenger is liable to pay an American Cruise Lines cancellation fee that will be deducted from their ticket price. However, the charges can differ based on when the passenger has made the cancellation request. Here is the breakdown of the charges: 

• The passengers who cancel their booking up to 91 days before the date of departure are eligible to receive a full refund minus the administrative fee. 
• When a cancellation request is made between 90 and 46 days prior to the sailing date, the cruise line will charge 50% of the total fare as a cancellation charge. The remaining amount will be refunded after the administrative fee of $250 has been deducted. 
• Cancellation requests are made by the passenger when departure is scheduled in 45 or fewer days; the cruise line is not liable to refund any portion of the ticket to the passenger.   

Note: Under no circumstances will the cruise line repay the deposit amount to the passengers. 

What Is The American Cruise Line Protection Plan? 

American Cruise Lines provides a ?Cancel For Any Reason Protection Plan,? which offers go beyond the standard refund and get a more significant chunk of the ticket price upon cancellation. Under American Cruise Lines cancellation policy, the program comes with two different plans, Basic and Deluxe. The passenger must buy the Deluxe plan within 14 days of the initial payment. On the other hand, the basic plan can be purchased within 15 days or later of the initial payment. Read below to learn more about the protection plan: 

91 Days Before Departure

• Basic Plan: 100% of the ticket price will be refunded. 
• Deluxe Plan: No charges are applied on cancellation.

Between 90 and 10 Days     

• Basic Plan: The passenger will receive 80% of the ticket price upon cancelation. 
• Deluxe Plan: The passenger is eligible to claim 90% of the ticket price as a refund upon cancelation. 

9 Days or Less

• Basic Plan: 70% of the ticket price will be transferred to the passenger travel account as cruise credits. 
• Deluxe Plan: The cruise line will process 80% of the ticket value as cruise credit in the passenger?s travel account. 

If a cruise departs scheduled in 9 days or less, and the passenger cancels while holding a protection plan, they will receive cruise credit instead of a monetary refund to their bank account. 

Note: Even though you bought a protection plan, you will still have to pay the cancelation administrative fee of $250. This fee is unavoidable under any circumstances and must be paid by the passenger upon cancelation.  

What Are The Features Of ACL Credit? 

American Cruise Line offers a ?Cancel For Any Reason Protection Plan,? Under this program, when passengers cancel their booking in 9 or fewer days from the date of departure, they receive a cruise credit in place of a monetary refund. Understand the properties of Cruise credit: 

• Each Cruise Credit is equal to one dollar in value. 
• The cruise credit can be used for future bookings with American Cruise Line. 
• The passenger can also add different services or buy onboard activity plans by using these credit cruises. 
• Cruise Credit does not have a cash value and is non-transferable. 
• The cruise credit should be utilized within 12 months from its issuance date; it becomes worthless after that period. 

Contact American Cruise Lines Customer Service

Passengers who are looking to cancel their booking with American Cruise Line might be looking to contact to learn the American Cruise Lines cancellation policy and charges. The passengers can contact their customer executive via call, mail, or email. Here is the information about their communication channel: 

• Phone Number: +1 800-460-4518
• Email: Inquiry@americancruiselines.com 
• Mailing Address: 741 Boston Post Road, Suite 200, Guilford, CT 06437

Reach out to their customer executive at your preference; they are available to help you 24/7. 

Conclusion 

Cancellation with American Cruise Line often includes charges. However, the cruise thrives to provide more peace of mind to its passengers with a ACL 24-hour cancellation policy and protection plan. Safeguard yourself by utilizing these plans from the charges. Understand the ACL cancellation policy and charges associated with American Cruise Line cancellation by reviewing the abovementioned points.