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What Is Amawaterways Cruises Cancellation Policy? 

To cancel Amawaterways cruises please contact AmaWaterways Reservations Team via e-mail at info@amawaterways.com or by calling (800) 626-0126.

In case a guest is looking to cancel their booking with AmaWaterways cruises they must make the cancellation request in writing during working hours, or they can send an email to res@amawaterways.com to the representatives. The cancellation request must contain the full name of the passenger, the ship name, the start and end date of the trip, and a detailed explanation of the reason behind canceling the ticket. Upon cancellation, the passenger is liable to submit all the hard copies of receipts and tickets to the cruise.  

About AmaWaterways Cruises Cancellation Policy: 

  • The passengers who made the cancellation request up to 121 days before departure will be charged a fee of $200 as an administrative fee, and the remaining amount will be transferred back to the passenger?s account. 
  • If the cancellation is requested between 120 to 90 days before the sailing date, a penalty of $350 will be imposed on the passengers and the remaining ticket fee will be transferred to the passenger?s account. 
  • According to the Amawaterways cancellation policy, if cancellation requests are submitted between 89 to 60 days before departure, the cruise will charge 35% of the ticket price as cancellation charges. 
  • The passengers who have submitted the cancellation request within 59 to 30 days prior to the sailing date, the cruise will forfeit 50% of the ticket price transferring the remaining amount back to the passengers. 
  • When the cancellation request is made by the passengers in less than 30 days from the date of departure, the cruise will not refund the ticket price. 
  • The cruise will not return the deposit fee once it is paid. Upon cancellation, the cruise has the right to forfeit the complete deposit made by the passenger to hold the seat. 
  • The passenger must submit the cancellation request in writing through mail or email. 
  • Under certain circumstances, the name change request will be considered a cancellation request. 

What Is AmaWaterways Cruise Refund Policy? 

Once the cruise ticket has been canceled by the passengers, they can immediately apply for a refund. However, the Amawaterways refund policy states there are certain factors that can affect the refund amount. The cruise line will impose the standard cancellation charges and refund the remaining amount to passengers. To understand the refund policy of Amawaterways Cruise, review the points listed below: 

  • The refund will be initiated only when the passenger submits all the hard copies they have received from the cruise. These documents include tickets, confirmation mail, etc. 
  • The cruise line holds the right to postpone or cancel the booking. However, if the postponed period is extended by three days, you can cancel the booking and seek a full refund. Similarly, a full refund will be initiated to your account if the cruise cancels the travel.   
  • If the booking is canceled within 24 hours of departure, the cruise is not liable to refund the ticket price to the passengers. 
  • The refund will be reflected in the passenger?s account within six months from the date the ticket has been canceled. 
  • The refund amount can differ based on when the cancelation request is made by the passenger. 
  • The passengers who cancel their booking before the final payment due date will not be charged with any cancelation charges, and the full price of the ticket will be refunded to the passengers. 

How Do I Cancel My Amawaterways Ticket? 

To cancel your ticket with Amawaterways, follow the steps below: 

  • Visit the official website of Amawaterways. 
  • Scroll to the bottom of the page and tap on the ?Contact? option. 
  • You will have various communication channels.

     Mail: AmaWaterways, 4500 Park Granada, Calabasas, CA 91302

     Email: res@amawaterways.com    

  • Use the above channels to submit the cancelation request. 
  • Provide the passenger's full name, the ship's name, the trip's start and end dates, and a detailed explanation for the ticket cancellation.
  • Along with this, you also must submit all the hard copies you have received so far from the cruise. 

The cruise will cancel your ticket at your request, and charges will be calculated and imposed. As per the Amawaterways cancellation policy, the remaining amount will be transferred to your travel account. Apply for the refund on their official website to get the refund in your account. 

Conclusion

Canceling an AmaWaterways cruise requires a written request along with necessary documentation, and various fees apply based on how far in advance the cancellation is made. Understanding the AmaWaterways Cruises cancellation and refund policies ensures a smoother process and better preparation for potential charges.