How Do I Add Special Assistance To Lufthansa?

Register your assistance requirements online by calling tel.: 0 800 - 83 84 267/1 (800) 645-3880. 

To add special assistance to your reservation with Lufthansa Airlines you just have to dial 1 (800) 645-3880, the customer service phone number. Speak with the representatives on call and let them know about your requirements. Special assistance will be booked for you, and you can easily travel without any inconvenience. When it comes to special assistance is mainly wheelchair assistance that is provided to people who are physically or visually enable to navigate through the airport and flight boarding process. They find difficulties in mobility, and a wheelchair reduces all the problems and issues they are encounter and makes the journey, check-in, and boarding process comfortable. Lufthansa has initiated this to ensure an easy travel experience for everyone. It includes more amenities which will be discussed further. 

Ways To Add Special Assistance To Lufthansa:

There is no doubt that you have to make a request for wheelchair assistance, which can be made online. While making Lufthansa special assistance request through Manage Booking, you will not be required to pay any cost. However, you can request it whenever you want before the scheduled flight departure. The procedures you will asked to follow have been discussed below: 

• Visit the official website of Lufthansa Airlines. 
• Click on the My Bookings option at the top of the page and then select Manage Booking. 
• Enter your booking code with the last name to search for the journey. 
• Navigate to the Menu and pick the Special Assistance option from the section. 
• A form will appear, and you have to fill it up with all the accurate details. 
• You can also add other services or things you may need for the journey. 
• Attach the required documents and you may also have to add a fit to fly certificates for some routes and journeys. 
• Once you are done, the airline will confirm it by sending an email so you can get a wheelchair at the airport. 

If you have not submitted a request online, then it can also be made at the airport. However, asking for it before the scheduled departure will always be a better choice as you may face some issues or delays in getting the wheelchair at the last moment because of unavailability. Informing the airline beforehand will also be the best option, as the wheelchair will be reserved for you, and you can get it as soon as you reach the airport. Make sure you have all the documents, such as the ticket, passport, government-issued identity, and other documents, to request a wheelchair at the airport. You will not be required to pay any charges for this. 

What Is The Number For Lufthansa Special Assistance?

Another way that can be used to request wheelchair assistance is by connecting with Lufthansa representatives on the phone. You just have to dial 0 800 - 83 84 267/ 1 (800) 645-3880, the Lufthansa special assistance phone number, and an auto-generated voice will appear that will enlighten you about the further process following an IVR menu. Listen to it attentively so you can press the key associated with Special Assistance. Talk to the customer executives and provide the required details so they can reserve a wheelchair for you. Once it is done, you will be notified via email or a text message on the registered phone number

Acquire Extra Amenities With Lufthansa Wheelchair: When you have requested a wheelchair from the airline there will be some facilities which will be added to it. The main concern of Lufthansa Airlines is to provide mobility to people who find it challenging because of some disability. All these services that you can acquire with special assistance have been discussed below: 

• Priority Check-in and Boarding Counters: To make the journey comfortable and easy, people with wheelchairs will be given priority check-in and boarding. It will save them from waiting in long queries and it will be less problematic. 
• Assistance For Blind And Deaf Travelers: There is no doubt that people who are blind or deaf will have more difficulty in navigating the flight journey. Therefore, they will be provided with assistance that will help them go through the flight journey without trouble. 
• Specially Designed Seats: There are seats that are specially designed for people with wheelchair. It will make the journey more comfortable for them and they will face least inconvenience. These seats let them go through the journey an access everything easily.
• Well-Trained Staff: The staff will be well-trained on how people with Lufthansa special assistance must be managed on the flight journey. They will ensure that these people get everything they need and have the best flight experience. 
• Transfer Assistance: If Wheelchair passengers are traveling on a layover flight, then they will be given Transfer Assistance, which will help them in transferring to another flight without any inconveniences: 

Lufthansa Wheelchair Rules You Must Remember:

There are certain rules and regulations related to getting a wheelchair with Lufthansa. Once you are informed about these rules, going through the journey and requesting the Wheelchair becomes easier. All the important guidelines for getting a wheelchair for the journey have been discussed below:

• The airline advises you to request the wheelchair at least 48 hours before the scheduled departure so you do not miss the availability. 
• It is required that you request a wheelchair at the official website, as only then will it be provided. 
• Depending on the journey details and health condition, you may be required to present documents and, most importantly, the Fit To Fly certificate before starting with the journey. 
• People with a physical or visual disability can board the plane first, which will let them have enough time to settle down on the flight.
• The in-flight staff is prepared to help with any aspect of the flight to Lufthansa special assistance, including assisting you with using the restrooms and other in-flight facilities. 
• The airline has both manual and electric wheelchairs onboard, and you can pick the one you like. However, the electric one will be available with some restrictions as it depends on the size of the aircraft and other things. 
• Therefore, you will be asked to inform the airline of your requirements beforehand. 

Conclusion:

All the information mentioned in this read is about how you can get wheelchair assistance while traveling with Lufthansa. Whether it is about the rules and regulations, procedures you need to follow or the benefits you get have been explained in detail. Go through it attentively and enlighten yourself. For any more doubts, navigate the official website of the airline.